Kathy McEwan

I get asked quite often about how I started my business so I thought I would share my story. I started by waiting for that phone to ring and wondering if I had made a big mistake, to not giving up, and to where I am today. Here is my journey.

I started my business Second Set of Hands  in 2014.

It was important to me that I have a business that was helping people. My goal was to help clients free up their time so they would have more time to do the things they love, including spending more time with family and friends. I started a a concierge and home organizing business, that I was sure I was going to love. During my first year in business, I was working full-time in a government position and was trying to run the business on the weekends and evenings. Within a year, I learned 2 really important facts

  1. I did not enjoy the concierge side of the business. Running errands, getting groceries, bringing clothes to the dry cleaners etc. was helping my clients, but I didn’t feel like I was making a big difference in their lives.
  2. I was a bit frustrated because working full-time left me little time to work on the business. Also, I was too tired at the end of my work day to see clients, and they were tired too.

I knew I had to make big changes.

I had to make a big decision;

  • either close down the business which I worked so hard on, or
  • quit my full-time job that had guaranteed income coming in

I decided to quit my full-time job. That was a huge risk, one that caused some of my loved ones to ask me “are you sure you want to do this?“. I didn’t qualify for employment insurance so I had zero income, or very little income coming in. I also decided to quit doing concierge services and focused solely on home organizing.

If you are thinking of starting your home organizing business, my suggestion would be to save 6 months to a years salary before quitting any job. Ideally, if you can work part-time while working in your business that would be great. I didn’t have the option with my government position, and my business started to take off and I wanted to put 100% into it.

Fast forward to this year.

It has been 3 years since I quit my full-time job. My income has increased dramatically over the years, and I now have a team to help me. I chose to go the route of having employees, and I realize that other professional organizers may not choose to go that route. Everyone runs their business differently. For me, I found I could not keep up with all the organizing sessions we were being hired for, so I expanded my team. My team members are highly qualified and go through lengthy training. I am quite picky about who we bring on our team, as I believe every client must get high quality service. It is a great feeling now to not have to worry about if my phone will ring. I have had consistent income in the last few years, and know that this year will be even better.

If you are considering starting an organizing business, or you want to grow your existing organizing business, but have questions and not sure where to start, I would love to help you. I have been right where you are, and I get it. I remember the day that I almost gave up and was about to close the business. The income I needed to make wasn’t happening. Frustration set in because I felt like I was doing everything possible.  I made mistakes along the way and I don’t want you to make the same mistakes. I want to help you save time and money. If you are ready to make a difference in your organizing business, feel free to reach out to me for a FREE 30 minute consultation. To view my mentoring packages go to Become a Professional Organizer


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